Have a question?
Help us out here! We are still a very lean team. Do read up the below and if you still can’t find what you need, we will be glad to assist you at firstname.lastname@example.org
Frequently Asked Questions
You can place an order by clicking the ‘Shop” tab on the top of our page. You can select self collection or delivery.
Ooh.. don’t worry! We will exchange products if you face any manufacturing defects such as torn packaging, degas of pouch or wrongly purchased item.
Reach us at email@example.com we will be there to help!
Ooh dear.. what did we do wrong?
Share with us the reason why. We will be glad to assist you. This is subjected to case by case basis. Reach us at firstname.lastname@example.org
We do not have any official resellers at the moment.
You can purchase via our website or our retail store.
Any products purchased out of these methods cannot be guaranteed authenticity.
Ooh Mama is our signature Mala Potato Chips
Ooh Lala is our signature Mala Cassava Chips
Ooh Nuts – Mala Peanuts
Currently our products shelf life is 2.5 months from the date you purchase. As we are using fresh ingredients and not using any preservatives, we do not recommend keeping it that long (Most people finish 1 pack within a day =p)
For your easy reference, the expiry date is clearly printed at the back of each pouch. once you opened the bag, it is best consume within 1 week to maintain freshness, taste and the quality of the snack.
Please try to store it in a dry cool place and away from direct sunlight.
No. Currently our products are not Halal Certified. However, we are working with MUIS Singapore on getting the necessary certification. Please give us some time on that
Yes and No. It has to depend on your vegetarian diet preference. We are processed in a shared facility that processes seafood and dairy products. However, our equipments are separated from them.
Our products does not contain any animal by products, no garlic, no onions and no eggs.
Yes. We do. Delivery is at $6 per location. However, we do not delivery to Changi Airport, Alps Ave, Sentosa and Jurong Island
For purchases above 10 packs or SGD$70, you will be entitled free delivery to 1 location. Simply place the order and transfer the payment without the delivery charge
The delivery will be between 2 – 3 workings days upon the confirmation of the payment,
However, delivery might take longer than usual if there is an increase number of orders for the week.
Yes. We do. Simply select the number of packs you are getting and during checkout, select the available countries we ship now. At the checkout section, you will be able to see the international shipment cost. International shipment is done via DHL and takes about 2-3 working day upon arrangement of orders.