Have a question?
Help us out here! We are still a very lean team. Do read up the self help below and if you still can’t find what you need, we will be glad to assist you at firstname.lastname@example.org
Frequently Asked Questions
You can place an order by clicking the ‘Shop” tab on the top of our page.
Ooh.. don’t worry! We will exchange products if you face any manufacturing defects such as torn packaging, degas of pouch or wrongly purchased item.
Reach us at email@example.com we will be there to help!
Ooh dear.. what did we do wrong?
Share with us the reason why. We will be glad to assist you. This is subjected to case by case basis. Reach us at firstname.lastname@example.org
We do not have any official resellers at the moment.
We recommend you to purchase via our website or authorised channels.
Any products purchased out of these methods cannot be guaranteed authenticity.
Our Signature Items includes
MALA Potato Chips
MALA Cassava Chips
MALA Green Peas
MALA Prawn Crackers
MALA Crispy Chili
We also have seasonal products at certain period of the month. Do sign up for our newsletter or follow our Facebook or Instagram to get the latest updates.
Our products shelf life is 6-9 months from the date you purchase.
For your easy reference, the expiry date is clearly printed at the back of each pouch. once you opened the bag, it is best consume within 1 week to maintain freshness, taste and the quality of the snack.
Please try to store it in a dry cool place and away from direct sunlight.
Currently, only our MALA Potato Chips, MALA Cassava Chips and MALA Peanuts are HALAL Certified. We are in the midst of getting all our other products certified. Please do give us some time on that! =)
Yes and No as It has to depend on your vegetarian diet preference. Our products are processed in a shared facility that processes seafood and dairy products. Although each products are processed using clean equipments, they are still using share equipments which some vegetarians might not feel comfortable with it. Thus, it will be up to your own preference.
That said, our range of MALA products. (Potato/Cassava/Peanuts/Green Peas) does not contain any animal by products, no garlic, no onions and no eggs.
Yes. We do. Delivery is at $5 per location. However, we do not delivery to Changi Airport, Alps Ave, Sentosa and Jurong Island
Free Delivery Will be applicable for purchases above $20. Simply choose the free local delivery function during checkout.
The delivery will be between 2 – 3 workings days upon the confirmation of the payment,
However, delivery might take longer than usual if there is an increase number of orders for the week.
Yes. We do. Simply select the number of packs you are getting and during checkout, select the available countries we ship now. At the checkout section, you will be able to see the international shipment cost. International shipment is done via DHL and takes about 4-5 working day upon arrangement of orders.
For countries not yet available in our drop down list, please drop us an email at email@example.com